How To Speak With Gotv Customer Care

How To Speak With Gotv Customer Care

Are you experiencing problems like:

• You have an active account and want to clear the error code but to no avail,
• You paid for a package and yet, you can’t watch a particular Channel,
• You made a mistake either by overpaying or underpaying the required amount,
• Your subscription was credited to a wrong IUC (Identification User Code) number,
• Your Gotv decoder is still displaying E-16 error message when you have paid for the service few hours or days ago, and lots more.

On your Gotv decoder and you are searching for how to speak with Gotv customer care service for assistance on how to to fix your problem, Here are some recommendations on how to speak with Gotv customer care.

Over at GOTV Official website, there is a contact dedicated for customers so they  can see the whole contact details of GOtv Nigeria. Before we proceed to the options here are some basics things you need to know on how to speak with Gotv customer:

1. Make sure your Gotv decoder is ON
2. Wait patiently for one of the GOtv customer care representative to attend to you.
3. Go straight to the point and don’t beat around the bush.
4. Try to be calm while communicating with the Gotv customer care representative . They also have human feelings like you.

How To Contact Gotv Customer Care Through Phone Call

You can contact Gotv customer care service by dialing GOtv Nigeria Customer Care Number – 0803 904 4688.

This is the fastest means of communicating with Gotv customer care but it comes with a cost. You can dial the Gotv customer care. number (0803 904 4688) from any network and any state in Nigeria. You can see that there is only one phone number you can reach them on. But, the number seems to be linked to different GOtv customer care service representatives across Nigeria which allows them attend to different customers at the same time.

Note: You will be charged at your normal call tariff irrespective of the network you are using to make the call. So You are it is advisable you recharge your phone line with at least 200 – 400 Naira worth of airtime.

How To Contact Gotv Customer Care on social media

You can speak with Gotv customer care on social media via there facebook and twitter handle listed below:

Facebook: You can follow Gotv Nigeria on facebook via there facebook account GotvNg.

Twitter: You can follow Gotv Nigeria on twitter via there twitter handle GotvNg.

After following the handles listed below you can communicate with their Online Social Platform Representatives by commenting on one of their latest post or by sending them a direct message.

Tip:  we can only score them 45% response rate. Instead of using twitter, go for the Facebook page and get your problem solved as soon as possible.

How To Contact Gotv Customer Care Via Email:

GOtv Nigeria Email Address:

[email protected]

You can speak with Gotv customer care by sending a mail of your complaints, suggestions or enquiries to their Email address [email protected] and expect a response.

Note: This means is recommended if your case doesn’t require urgent attention.

How To Contact Gotv Customer Care By Going In Person (To GOTV Office):

You can speak with Gotv customer care by going to the closest MultiChoice Nigeria Office around you and Meet with the customer care service attendant one-on-one to get your problem solved.

Gotv HEAD OFFICE Address:
Plot 1381 Tiamiyu Savage Street, Victoria Island, Lagos State.

In case can’t locate any Gotv office you can search on Google Map.

Tip: Go there as early as possible so as to get attended to as fast as possible without any delay.

How To Contact Gotv Customer Care Using The MyGotv App

With the newly myGOtv Application, you can get your problems fixed at once, check your balance, remaining days of validity, latest offers, programs and other amazing stuffs. You can download this application on Google or Apple Playstore.

Conclusion:

Speaking with GOTV Nigeria Customer Care is not a such big deal as you think. You can tryout the various means listed above to pick the one that suits your taste or the one you find easy. They will surely help you sort out your problem just remain to stay calm.

feel free to drop your comments and questions below in the comment section. keep on visiting Vtuking.ng for more informative and educative articles.